InboxInbox takes the documents arriving every day at your business — invoices, applications, scans, uploads — classifies them, extracts the relevant data, and routes each one to the right workflow. Configurable per use case, with a live queue dashboard and human-in-the-loop review when it matters.
Even in digital businesses, incoming documents pile up in shared inboxes, scan folders, and upload portals. Someone has to identify what each document is, type fields into a system, route it to the right team, and chase exceptions. The work is repetitive, error-prone, and scales linearly with volume — a clear bottleneck for AP, lending, claims, onboarding, and back-office operations.
Inbox orchestrates processes through a standards-based BPM engine without tying the solution to a specific vendor. Each use case is modeled as a BPMN 2.0 workflow — invoice processing, loan applications, onboarding, or claims — so process changes are configuration, not custom code. One installation handles many use cases side by side.
Each incoming document is classified by type, OCR-processed, and the relevant fields are extracted as structured data. High-confidence cases flow straight through; the rest go to a review queue.
An admin dashboard surfaces the live queue, confidence levels, and stage-by-stage status. A review workspace lets a human resolve edge cases, override classifications, and approve extractions before completion.
A separate, customer-safe upload portal accepts files from end customers without exposing internal queue, IDs, or extraction details — only per-file accept/reject feedback.
Every completed document is exportable as structured JSON, ready to be picked up by your ERP, CRM, or case-management system through a stable API.
Inbox runs on your infrastructure or in the EU cloud — no document leaves the perimeter you choose. Suitable for regulated industries with strict data-residency requirements.
The BPM architecture is designed for regulated environments. Every workflow step, classification decision, and human override is logged with a full audit trail, and the engine scales horizontally for high-volume document throughput.
Anywhere a team currently triages incoming documents by hand. Inbox is configuration-driven, so the same product handles very different intake processes.
Invoices, credit notes, delivery notes, and remittance advices are classified, extracted, and posted into the AP workflow.
Loan forms, bank statements, salary slips, and identity documents are bundled per applicant and routed for review and decision.
IDs, contracts, and proof documents are validated, extracted, and bundled into a complete onboarding record.
Any high-volume document intake — claims handling, support tickets, contract intake — can be modeled as a use case in Inbox.
Tell us what your document intake looks like today, and we will show you how Inbox would handle it — with a working pilot in your environment.
Talk about a pilot